#11 in the life of Aksh
Not much to see here today.
I was occupied in meetings today. Actually, let me talk about a life lesson I had a few days ago. We are implementing Microsoft 365 in our company, which involves finding the right implementation partner that can support us (a company size of 1000 people). With that in mind, we connected with Microsoft to help us plan the implementation and ask for guidance on the procedure.
In our initial meetings, we connected with a partner who had promised us a 3-month free trial, after which we would have our accounts activated. At the end of the month, they were like, we cannot give you an extended trial, even though we had agreed that we would give you.
in a regular circumstance, what would you do? Would you trust this party to deliver you with results when you are entrusting it with so much? I guess not. That's what I learnt.
In those days, there was a request for one of our other products, SpineBMS. We were recommended for a very large contract that we could supply to the government - big pay, huge benefit. The only catch was that we were insufficient as a company to deliver comply with everything that they would have asked us. Creating a parallel with my experience here, I realized that if I am a bigger player here and not accepting the terms of Microsoft, the other party might feel the same when we cannot deliver. That's because as a paying user, there is a lot more at stake. So, you can't just go there and do whatever you feel like. There are some expectations from the client, which ought to be met.
After I realized that, I cancelled my contract for our software, and told Microsoft to find us a better implementation partner. We cannot go with a partner which is not up to its mark.
The same thing happened today with GCP, where our partner wasn't responding to us promptly, here we had transitioned everything to Google. Now, that was so surprising for us, because we expect the best-in-class services from the likes of AWS, Azure, and GCP. With that being absent, we had to act strictly with the party, informing them that we may find another partner if the company is not serious in implementing its services for us.
The moral of the story is that you should understand what a user can expect and try to deliver that with the best of your capabilities. And, you must understand what are your capabilities, and then select projects based on what you can chew.
Understand who you really are.
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